Faq

How to contact us?
1. You can contact us by email at: contact@purifycat.com

What are your delivery fees?
2. Delivery is free in the United Arab Emirates, all deliveries are tracked so you can know the status of your order at any time.

How long does it take for my order to arrive?

3. Delivery is within 24 hours from dispatch. We do our best to send the order as soon as possible. You can receive your delivery within 6 hours if you are in Sharjah or Dubai.

What are the payment methods?
4. You can pay by cash on delivery or directly by credit card on our website, all payments are secure.

I haven't received the tracking number for my order, what should I do?
5. Check your SPAM folder, it's probably there, otherwise contact us by email.

I have a community on social networks and I would like to become a partner, what should I do?
6. Just send us a message explaining your project by email to: contact@purifycat.com

How can I get a refund?
7. Explain your problem to us by email or phone, and we will do our best to meet your request.

Another question?
8. Send us an email to: contact@purifycat.com